Thank you for shopping at www.mrbakey.co.uk
If you are not entirely satisfied with your purchase, we’re here to help.
1 – If you need to change the date or details of your order or cancel it altogether please contact us as far in advance as possible. Telephone and online orders cancelled 7 days or more before the delivery/collection date will receive a full refund of the order total; those cancelled within 3-6 days of delivery/collection will be entitled to a 50% refund; those cancelled within 48 hours of the order date will not be entitled to a refund (although refunds and credit notes may still be provided at MrBakey’s discretion).
2 – Customers who have booked and received an invoice from MrBakey are entitled to a full refund on the order total for cancellations made 28 days or more in advance of the order date and a 50% refund for orders cancelled within 7-27 days of the order date. Orders cancelled within 7 days of delivery/collection will not be entitled to a refund (although refunds and credit notes may still be given at MrBakey’s discretion).
3 – You will be responsible for paying your own shipping costs for returning your item.
If you have any questions on refunds & payments, please contact us.